Welcome to the Etex Support Center
Here, you’ll find all the resources, guides, and contract options you need for seamless service. Use the sections below to access troubleshooting steps, guides, and support tools.
Here, you’ll find all the resources, guides, and contract options you need for seamless service. Use the sections below to access troubleshooting steps, guides, and support tools.
Email Guide | |
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Email Client Configuration |
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Digital TV PVR Video Guides | |
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Digital TV PVR Video Guides Remote Setup |
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Digital TV PVR Video Guides Remote Setup Entone Remote Setup |
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Manual TV Programming |
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Auto Search Programming |
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PVR Capabilities |
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Scheduling Reminders and Recordings |
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Parental Controls |
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Digital TV Support | |
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PVR Guide |
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Etex Remote Guide | |
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Connect Etex Remote to TV |
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Phone Support | |
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Voice Mail Guide |
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Do Not Call Registry | |
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FCC Resources | Learn More |
Texas PUC Resources | Learn More |
Additional Links | |
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Annual Video Subscriber Notice |
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Accessibility Assistance |
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SCAM Alert | Learn More |
CPNI Opt-Out |
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Lifeline Assistance Program |
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Servicios de Assistencia de Lifeline |
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Affordable Connectivity Program |
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Tips for Unwanted Robocalls |
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Wholesale DSL Rates, Terms and Conditions |
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Texpert Terms of Service |
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Battery Backup Information | Learn More |
Network Management Policy |
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Machine Readable File |
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Easy Ways to Pay Your Bill
Gilmer Office:
(Mon-Fri, 8AM-5PM)
Ore City Office:
(Drop Box Only)
Call (844) 203-6540 for credit/debit or bank draft
payments.
Dial 811 before any digging project to locate underground utilities.
Local:
(903) 797-2717Toll-Free:
(877) 690-2072Dial 811.
Your call is forwarded to a call center in your local area.
The ‘One Call Center’ records the call and notifies the appropriate utility companies affected by your digging plans.
Within just a few, short days your local utility company will come out to mark the appropriate lines where it is not safe to dig.
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